Legal Information

3399bat's Terms and Conditions

Please read these Terms carefully before using our platform. All important rules regarding accounts, bonuses, payments, and gaming are outlined here.

Last Updated: January 2026 Language: Bengali Applicable: All Members
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Account Security

Every account is secure and private

🎁
Bonus Rules

Clear Wagering & Validity Rules

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Payment Policy

Fast Withdrawals & Transparent Fee Policy

⚖️
Fair Play

Certified RNG & Fair Play Policy

🛡️
Data Protection

Personal information kept private and secure

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Responsible Gaming

Player Wellbeing is Our Top Priority

Last Revised: January 2026 Version 4.2
Important Notice: By creating an account or using the platform, you are deemed to have accepted these Terms and Conditions. You should not register without reading them first.

1. Introduction & Applicability

3399bat (https://3399bat.pro) is an online gaming platform providing entertainment services for players in Bangladesh. These Terms and Conditions ("Terms") constitute a legally binding agreement between 3399bat and its members.

These Terms apply to all services on 3399bat — including slots, Live Casino, bingo, Sports Betting, and any services added in the future. Using any part of the platform constitutes your acceptance of these Terms.

We may update these Terms and Conditions from time to time. You will be notified of any changes via your registered email or a notice on the platform. Continued use of the platform after an update constitutes your acceptance of the revised terms.

2. Account Registration & Management

To register an account with 3399bat, you must provide accurate and complete information. Providing false details may result in your account being closed at any time.

Registration Steps

  • 1Mobile Number: Provide an active Bangladeshi mobile number. Only one account is permitted per number.
  • 2Age Verification: During registration, you must confirm that you are at least 18 years of age.
  • 3Password: Create a strong password and never share it with anyone.
  • 4Verification: Verify your number via OTP or another available method.
  • 5KYC: Identity verification documents may be required after withdrawals exceed a certain amount.

Account Security Responsibility

You are solely responsible for keeping your account secure. Sharing your login credentials with anyone is strictly prohibited. If you suspect unauthorized access to your account, contact our support team immediately.

Each individual may hold only one account. If multiple accounts are found linked to the same person, all accounts may be terminated and balances forfeited.

3. Age & Eligibility Requirements

Gaming on 3399bat is strictly for individuals aged 18 and above. Keeping minors away from gaming is one of our core social responsibilities.

Terms Description
Minimum Age Must be 18 years of age or older
Nationality Bangladeshi citizen or resident in Bangladesh
Mental Capacity Participation in gaming must be voluntary and in a sound state of mind
Restrictions Individuals who have not previously been banned by 3399bat

We may request a national ID or other government-issued document for age verification at any time. Failure to provide the required documents may result in your account being temporarily suspended.

4. Deposit Policy

Deposits at 3399bat are completely safe and straightforward. We support the most widely used payment methods in Bangladesh.

Accepted Payment Methods

Method Minimum Processing Time Charges
bKash BDT 200 Instant Free
Nagad BDT 200 Instant Free
Rocket BDT 300 1–5 Minutes Free
Bank Transfer BDT 500 1–3 Hours Free
All deposits are secured with SSL encryption. Funds must come from your own account — third-party payments are not accepted.

3399bat reserves the right to decline any deposit without providing a reason, particularly if a transaction appears suspicious or conflicts with our anti-money laundering policy.

5. Withdrawal Policy

Withdrawals at 3399bat are fast and transparent. Funds are typically delivered to your mobile banking account within 5 to 30 minutes.

Withdrawal Conditions

  • Your account must be fully verified before a withdrawal can be processed.
  • Withdrawals may only be made to the same payment method used for the original deposit.
  • The minimum withdrawal amount is BDT 500.
  • A maximum daily withdrawal limit may apply — contact support for details.
  • Wagering requirements must be met before withdrawing winnings from a bonus.
Withdrawals may be put on hold if KYC verification is incomplete. Complete your identity verification in advance to avoid any issues.

Reasons for Withdrawal Rejection

Withdrawal requests may be declined or suspended in the following circumstances:

  • If fraudulent activity is suspected on the account
  • If bonus wagering requirements are not fulfilled
  • If multiple accounts are found operating from the same IP address or device
  • If KYC documents are incomplete or invalid

6. Bonus & Promotion Terms

3399bat offers a range of bonuses and promotions — welcome bonuses, cashback, free spins, free bingo tickets, and more. Each bonus carries its own terms, which must be read before claiming.

General Bonus Rules

Subject Rules
Wagering Requirements 15x–35x the bonus amount (as specified in each individual offer)
Duration Cancelled if not used within 7 to 30 days of receiving the bonus
Combined Use Multiple bonuses generally cannot be used at the same time
Game Restrictions Some bonuses apply to specific games only — see the details for each offer
Maximum Withdrawal A maximum withdrawal limit may apply to bonus winnings
3399bat reserves the right to modify, suspend, or cancel any bonus offer at any time. If bonus abuse — such as arbitrage or bonus hunting — is detected, the account may be terminated.

7. Gaming Rules & Fair Play Policy

All game outcomes on 3399bat are determined by a certified Random Number Generator (RNG), which is fully impartial and independently audited. No result is predetermined, and neither the platform nor any third party can influence outcomes.

Game-Specific Rules

  • Slots: Each spin is completely independent. Previous results have no effect on future outcomes.
  • Live Casino: The live dealer's decision is final. In the event of a technical issue, bets will be refunded.
  • Bingo: Number draws are entirely random. If there are multiple winners in the same round, the prize is shared.
  • Sports Betting: Results are subject to the official outcome published by the relevant sports authority.

Technical Issue Policy

In the event of a disconnection or technical failure that interrupts a game, the data recorded on 3399bat's servers will be considered final. If a game is left incomplete and no outcome can be determined, the wager will be refunded.

8. Prohibited Activities

The following activities are strictly prohibited to maintain a fair environment on 3399bat:

The following actions will result in immediate account termination and balance forfeiture:
  • Creating multiple accounts or using another person's account
  • Registering using a fake or another person's identity
  • Exploiting the bonus system (bonus arbitrage, bonus stacking)
  • Playing games using software, bots, or automated tools
  • Money laundering or transactions involving illegal funds
  • Harassing or threatening other players or staff
  • Attempting to breach the platform's system
  • Making or receiving payments under a third party's name

3399bat reserves the right to take legal action if evidence of a breach of these prohibitions is found.

9. Responsible Gaming

3399bat believes gaming is a form of entertainment — not a source of income. We encourage our members to enjoy gaming in a healthy and responsible way.

Our Responsible Gaming Features

  • Deposit Limit: You can set daily, weekly, or monthly deposit limits.
  • Self-Exclusion: You can self-suspend your account for a specified period.
  • Reality Check: You will receive periodic reminders at set intervals.
  • Cooling-Off Period: You can suspend your account for a cooling-off period ranging from 24 hours to 6 weeks.

To learn more about Responsible Gaming, visit our Responsible Gaming Visit the page.

If you notice signs of problem gambling, contact support right away. Our specialist team is always on hand to help.

10. Privacy & Data Protection

3399bat treats the protection of your personal information as its highest priority. We collect only the data necessary to provide our services, and it is never sold to any third party.

How We Use Your Information

  • For account verification and management
  • For payment processing and fraud prevention
  • For customer support and issue resolution
  • To comply with legal obligations
  • For service improvement and personalised experience

To read our full Privacy Policy Privacy Policy Visit the page.

11. Account Closure & Suspension

3399bat reserves the right to temporarily or permanently close any account under the following circumstances:

  • Serious breach of Terms and Conditions
  • Evidence of fraud or dishonest activity
  • Use of a false identity
  • Extended period of inactivity (12 months or more)
  • Legal requirements or regulatory authority directives

Voluntary Account Closure

If you wish to close your account, please notify the support team. Any remaining balance can be withdrawn before closure, subject to wagering requirements.

Requests to recover account data can be submitted within 30 days of closure. After that period, all data will be permanently deleted.

12. Policy on Changes to Terms & Conditions

3399bat reserves the right to update these Terms and Conditions at any time. For significant changes:

  • 1Notice will be sent to your registered email at least 7 days before any changes take effect.
  • 2A notice will be displayed on the platform's homepage.
  • 3Continued use of the platform after changes take effect will be considered acceptance of the updated terms.
  • 4You have the right to close your account if you do not agree to the updated terms.

The date of the most recent update will always be displayed at the top of this page. We recommend checking back regularly.

If you have questions about any of these terms or need clarification, our support team is ready to assist you in Bengali. Reach us via live chat or email us at [email protected].
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Done reading the terms? Let's get started!

Register with 3399bat and start playing with a welcome bonus. Enjoy instant deposits via bKash and Nagad, fast withdrawals, and a fully secure gaming environment.

By registering, you agree to our Terms and Conditions.

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