Gaming is for fun — not for stress. We want you to play happily and safely. Your control, your choice — we are just here to support you.
At 3399bat, we have built a range of automated and manual tools to support responsible gaming — putting you fully in control.
Set your own daily, weekly, or monthly betting limit. Once set, it takes effect immediately.
Decide in advance how long you want to play each session. Once the time is up, the system will alert you.
Set a maximum deposit amount for your account — so you never spend more than you intend.
When you feel like you need a break, pause your account for anywhere from 24 hours to 30 days.
If you need a long break from gaming, activate self-exclusion for a set period — put your family and well-being first.
Regular pop-up notifications will appear reminding you how long you have been playing and how much you have spent.
Responsible gaming means treating gaming purely as entertainment — not at the expense of household finances or under emotional stress. At 3399bat, we believe players have the most fun when they play within their own limits.
Millions of people across Bangladesh play online games every day. Most enjoy it as a fun pastime — much like watching a movie or a cricket match. For a small number, however, without responsible gaming habits, it can become a problem.
Responsible gaming at 3399bat is built on three core principles: Control, Awareness and Support. We work to ensure you always have full control over your gaming.
The first step in responsible gaming is staying aware of your own behavior. Watch out for the following signs:
After logging in to our platform, you can easily activate the following protection tools from your account settings. Each tool takes effect instantly or within 24 hours.
Set your own maximum betting amount on a daily, weekly, or monthly basis. Reducing your limit takes effect immediately; increasing it requires a 72-hour waiting period.
Instant EffectSet your own playing time. When the time is up, the system will alert you and give you the option to continue or stop.
From Profile SettingsTemporarily pause your account for 1 to 30 days. During this period, logging in or placing bets will not be possible. Spend the time with your family.
Instant EffectExclude yourself from the platform entirely for 6 months to 5 years. During this period, opening a new account will also be blocked. For serious concerns, this is the most effective step you can take.
Long-Term ProtectionLog in to your 3399bat account and go to the profile menu.
Look for the "Responsible Gaming" or "Self-Exclusion" option in your account settings.
Choose from 6 months, 1 year, 2 years, or 5 years — whichever suits your needs.
Self-exclusion takes effect immediately after identity verification, and you will receive a confirmation email.
Ask yourself the questions below. If you find yourself answering "yes" to most of them, use our responsible gaming tools or speak with the support team.
Follow these simple habits for responsible gaming on 3399bat. They will keep you in control at all times and make your gaming experience enjoyable.
Set a fixed gaming budget at the start of each month and stick to it — this one habit alone can prevent a lot of problems.
Decide in advance how long you'll play each day. Set an alarm on your phone and stop when the time is up.
Losing is a normal part of gaming. Chasing losses with bigger bets is never the answer — it only makes things worse.
Avoid gaming when you're angry, upset, or stressed. It's harder to make sound decisions when you're in that state.
Take at least a 10-minute break every hour. Stand up, drink some water, take a short walk — it's good for both your body and mind.
Reading, sports, hanging out with friends — there's so much more to enjoy beyond gaming. Hold on to those things.
Overcoming a gaming addiction alone is hard. But asking for help is not weakness — it takes courage. 3399bat is always here for you.
Our dedicated team is available 24 hours a day, 7 days a week, ready to listen.
If a family member is struggling, you can also reach out to us on their behalf.
Here are answers to the most frequently asked questions about responsible gaming.
Your gaming experience at 3399bat is always fun and safe. Join today and take advantage of our responsible gaming protection tools.
By registering, you agree to our responsible gaming policy. For players aged 18 and above only.