How safe your personal information is with us, what data we collect, and how we use it — all explained here with full transparency.
We follow industry best practices to protect your privacy at 3399bat.
All data transfers are secured with 256-bit encryption
Your information is never sold to third parties
Data is secured and stored on backed-up servers
Only authorized staff can access data
You can request deletion of your information at any time
Operated in accordance with international privacy standards
3399bat (https://3399bat.pro) is a trusted online gaming platform in Bangladesh. We take our users' privacy seriously. This Privacy Policy explains how 3399bat collects, uses, protects, and, where necessary, shares your personal information.
This policy applies to all 3399bat services — including the website, mobile app (if available), Live Casino, Slots, Bingo, Sports Betting, and customer support. By accessing the platform, this Privacy Policy automatically applies to you.
In drafting this Privacy Policy, we have followed applicable laws in Bangladesh and international best practices. We believe transparency is the foundation of trust — which is why we have presented everything in plain, straightforward language.
3399bat collects only the information necessary to provide its services. Requesting unnecessary data goes against our policy.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC verification and age confirmation |
| Contact Information | Mobile number, email address | Account registration and support |
| Financial information | BKash/Nagad number, transaction history | Payment Processing |
| Account information | Username, password (hashed), settings | Account management |
| KYC documents | NID or passport photo | Identity Verification & Fraud Prevention |
When you use 3399bat, our system automatically collects certain technical information:
3399bat uses your information only for specific, legitimate purposes. Below we clearly outline why your information is needed:
3399bat uses industry-leading technology and practices to protect your personal information. Our security framework operates across multiple layers.
As a 3399bat member, you have specific rights over your personal information. We respect those rights and are committed to fulfilling them as promptly as possible.
You can find out what information we hold about you and receive a copy. We will respond within 30 days of receiving your request.
If any of your information is incorrect or incomplete, you can request a correction. Many details can be updated directly from your profile.
If you close your account, you may request deletion of your data. However, certain information may need to be retained for a specified period due to legal obligations.
Under certain circumstances, you may request that processing of your data be temporarily suspended.
You can request a download of your information in a readable format such as CSV.
You may object to marketing messages or profiling at any time. Let our support team know and we will stop marketing communications immediately.
To exercise any of your rights, email us at [email protected] or reach out via live chat.
3399bat does not retain your information longer than necessary. Retention periods are defined by the type of data:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account information | While account is active + 5 years | Legal obligations |
| Transaction History | 7 years | Financial regulatory obligations |
| KYC documents | 5 years after account closure | Identity Verification Records |
| Customer Service Records | 3 years | Dispute Resolution |
| Session Logs | 90 days | Security Monitoring |
| Marketing Preferences | Until opt-out | Contact Management |
Once the retention period expires, your data is securely deleted or anonymized so you can no longer be identified.
3399bat strictly prohibits registration by anyone under 18. We do not knowingly collect personal information from minors.
To verify age, 3399bat makes KYC verification mandatory at registration and upon the first withdrawal request. This is part of our commitment to protecting minors.
As technology and regulations evolve, 3399bat may update this Privacy Policy from time to time. When changes are made, we will:
Continued use of the platform after a notice is issued will be considered acceptance of the updated policy. If you do not agree to the changes, please contact our support team.
If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch. Our dedicated privacy team will process your request as promptly as possible.
When submitting a privacy request, please include your registered email and username — this helps us verify your identity quickly and assist you faster.
Your information is completely secure at 3399bat. Register now and start gaming with your welcome bonus.
By registering, you agree to our Privacy Policy.